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5 Errors in Hiring a Commercial Cleaning Service and How to Avoid Them

Published November 22nd, 2023 by Express Cleaning Facility Services

Have you noticed an increase in employee sick days? Investing in your commercial space can improve workplace sustainability and employee wellness. Fewer sick days can boost productivity, ensuring your business thrives! 

The global cleaning services market reached $343.34 billion in 2022 and has continued to grow. Business owners are investing in professional services to keep businesses clean and healthy. Hiring a commercial cleaning service can feel stressful with so many options available, though.

Make sure to avoid these five costly mistakes during your search!

1. Not Calling References

Learn from other business owners in your area. As you vet your list of options for commercial cleaning services, ask each company for references. Try speaking with three of the company's most recent clients.

Ask the business owners you speak with about their experience working with the cleaners. For example:

  • Did they arrive on time
  • Were they thorough
  • What services did you request
  • Are you satisfied with their work
  • Did you encounter any problems

Requesting references and reading online reviews will help you find a reputable company. These businesses will offer top-notch services to maintain their well-earned reputation. 

2. Neglecting Experience

There are over 1,204,500 janitorial service companies across the US. To narrow down your options, look for companies with over five years of experience. Prioritize companies with experience working in your type of commercial space.

Teams with years of commercial cleaning experience have outlasted competitors in the area. They often have efficient processes in place. Determine if the company's employees have completed training to ensure they meet high standards. 

Neglecting to consider experience could leave you with low-quality services. 

3. Never Reviewing Services

Look into the commercial cleaning services each company offers. For example:

  • Floor care maintenance
  • Monthly or one-time cleaning
  • Event clean up
  • Window cleaning
  • Sanitation
  • Construction clean up
  • Window cleaning
  • Carpet cleaning

Make sure their services align with your needs.

Determine what commercial cleaning equipment each team uses. If they use low-grade products or ineffective equipment, they could waste your time and money. Some cheap cleaners can also trigger allergies. 

4. Not Confirming Credentials

Make sure each company is licensed and insured. Determine if they have active general liability and worker's compensation insurance policies.

If they don't have the proper credentials, keep searching.

5. Focusing Too Much on Cost

Don't hire the cheapest commercial cleaning company available. Instead, compare pricing between three local companies. Comparing commercial cleaning costs will help you pinpoint the average cost of services.

Determine what's included with each quote and if the company offers a guarantee. If you're not satisfied with their work, they should return to meet your standards. 

Get any pricing agreements in writing to avoid communication issues later.

Simplify Hiring a Commercial Cleaning Service

The right commercial cleaning company can help your business make a stunning first impression on guests. It can also ensure employees remain healthy, boosting productivity. Use these tips to simplify hiring a commercial cleaning service.

Avoiding these costly mistakes will ensure you hire the best team for the job. 

Keep your commercial space sparkling with the help of our experienced team! Eager to get started?

Request your free quote today!


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